top of page
FAQ
-
Como posso alugar uma moto na Mar & Moto?To rent a motorcycle, you need to complete a registration on our website or in person. After registration, we will submit your information for a brief document review, and once approved, you can choose the rental option that best suits your needs.
-
Quais documentos são necessários para alugar uma motocicleta?The required documents include your valid National Driver’s License (CNH) with category A, proof of residence, and proof of stay in Florianópolis. If you are a foreigner, we will need proof that you are licensed to drive motorcycles in your home country, a valid passport, and proof of stay in Florianópolis.
-
Quais opções de aluguel estão disponÃveis?Plan X: Ideal for short-term rentals, with payment upon motorcycle pickup. Plan Y: Perfect for long-term rentals (over three weeks), with weekly payments.
-
O seguro é obrigatório?Yes, it is absolutely mandatory to obtain insurance linked to the rental, covering third-party protection, damage to the vehicle itself, and personal injuries.
-
Quanto preciso pagar para retirar a motocicleta?To pick up the motorcycle, you need to pay the rental amount, according to the quote provided by our team after your request, plus the deposit amount, which can be made in cash or with your credit card.
-
Existe um valor de depósito?Yes, we require a deposit of R$ XXX, which will be used according to the terms of the rental agreement.
-
Posso pagar o aluguel e o depósito com cartão de crédito?Yes, we accept payments via credit card, Pix, and other electronic payment methods.
-
Posso alugar a motocicleta por apenas um dia ou por algumas horas no mesmo dia?Yes, but the minimum applicable charge will always be for a full day.
-
Qual documentação é necessária para retirar a moto?You will need the following documents: A valid CNH (National Driver's License) – category "A". Proof of your place of stay or residence in Florianópolis. Please ensure all documents are up-to-date and legible.
-
Quem é responsável pela manutenção da motocicleta?The maintenance of rented motorcycles is entirely our responsibility, except in cases of misuse.
-
Qual é a polÃtica de combustÃvel?You must return the motorcycle with the same fuel level it had when it was delivered.
-
Existe um limite de quilometragem?Yes, the mileage limit is 100 km per day.
-
Onde posso andar de moto?You are only allowed to ride within the geographical limits of the island of Florianópolis – SC. It is prohibited to cross the HercÃlio Luz, Pedro Ivo Campos, and Colombo Salles bridges towards the mainland or to ride on state and federal highways on the mainland, under penalty of fines and immediate termination of the rental agreement. And don't drive the motocycle at the beach.
bottom of page